Service, repairs, upgrades and takeovers for Gallagher security systems across Brisbane and South East Queensland.
Certified Gallagher Service in Brisbane
Gallagher Command Centre runs access control, intruder alarms and perimeter security on some of Queensland’s most demanding sites, from government and corrections to industrial and commercial buildings. When a Gallagher system develops a fault, falls behind on software or loses the provider who installed it, you need technicians who know the platform properly.
Bravis Security is a certified Gallagher partner. Our Gallagher-trained technicians service Command Centre, Controller 6000 and 7000 hardware and legacy Cardax systems, whether we installed them or not. As a multi-platform access control integrator, we also connect Gallagher to the CCTV, intercoms and other systems around it.
Gallagher Security System Repairs
Readers and Door Hardware
Faulty readers, electric strikes, mag locks, request-to-exit devices and door contacts are the most common cause of a door that won’t open, or won’t stay secure. We diagnose and replace failed hardware and clear the door forced and door held open alarms that come with it.
Controllers and Field Modules
We service Gallagher Controller 6000 and 7000 units and their HBUS and RS485 field modules. That includes comms dropouts, offline modules, power supply and battery faults, and firmware mismatches that leave doors running in degraded mode.
Alarm Zones and Perimeter
For sites running Gallagher intruder alarm zones or monitored pulse fence, we fault-find zone and input/output configuration, repair fence hardware and restore correct alarm reporting into Command Centre.
Backup and Restore
If a Gallagher database becomes corrupted or server hardware fails, we restore your configuration from backup, recovering cardholders, access levels and event history with minimal downtime.
Gallagher Upgrades and Migrations
Command Centre Upgrades
Command Centre version upgrades, licensing changes, server and SQL database health, and workstation or client faults. We plan upgrades around your operating hours so doors stay live throughout.
Migrating From Legacy Cardax
Many Queensland sites still run Cardax FT hardware or older Command Centre versions. We plan staged migrations that replace what’s unsupported and keep what’s still serviceable, without leaving doors uncontrolled during the cutover. Where a wider refresh is needed, see our system lifecycle upgrades.
Expanding an Existing System
Adding doors, buildings or a new site to an existing Gallagher system is usually simpler and cheaper than running a second platform. We design and commission expansions so they sit cleanly inside your current configuration.
Taking Over a Gallagher System
If the provider who installed your Gallagher system has gone quiet, been acquired or simply isn’t responsive, you don’t have to start again. We assess the existing system, document what’s installed, confirm what’s supportable and take over administration and maintenance. See security system takeover for how the changeover works.
Gallagher Integrations
We troubleshoot and repair the links between Gallagher and your other systems: video management and CCTV cameras, facial recognition readers, ANPR at boom gates and car parks, intercoms and lift control. Linking Gallagher with a video platform such as Milestone or Avigilon means an access event and its footage sit together, instead of two records you have to match by hand.
Cardholders, Credentials and Access Levels
Re-issuing lost credentials, cleaning up access levels and competencies, fixing cardholders who can’t badge where they should, and configuring visitor management. This is the day-to-day administration that keeps a site’s access accurate.
Preventative Maintenance for Gallagher Systems
Scheduled maintenance catches small issues, such as a worn reader, a loose connection or outdated firmware, before they become system failures. We offer maintenance agreements tailored to your site, covering health checks and firmware management, so your Gallagher system stays reliable, secure and compliant.
Frequently Asked Questions
See also: Access Control · Integriti & Inception · WinDSX Access Control · Security System Takeover
Contact Bravis to book a Gallagher service call, arrange a takeover assessment or set up a maintenance agreement for your site.
