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Bravis re-invents Service Level Agreements

  • Bravis
  • 09 Oct 2023

Bravis Security Innovations

Our innovative approach to maintenance is saving our customers tens of thousands of dollars per year.

Property management and facility maintenance companies have been rapidly changing towards our strategy, we have seen an improvement of over 50% in down time on most sites. The reason for this improvement is we are not relying on physical tests and inspections performed on a weekly, monthly or Annually basses but a software that monitors devices every minute of the day.

Each device has a different priority level and in turn a different response procedure, at the Bravis office we receive instant alerts as wells push notifications directly to our technicians who maintain the sites.

We monitor various aspects within devices to analyze the typical performance, when we see a performance increase or de-crease we know something has changed, if the hardware is degrading this will be identified and in most cases found and repaired before a complete failure and down time happens, if dust forms around components and excess heat is starting to build we get the notifications, there are so many different ways we make sure your product stays working for you.

In the trying Covid-19 times we are leading the way, able to reduce the technicians time on site yet continue to maintain and monitor the site to a higher than industry standard. Our new SLA foundation has been tried and proven over multiple years on a statewide corporate government site the Queensland Police, with uncertainty around us one thing for certain is the police are doing an amazing job and are continuing to do so with their electronic tools always at hand.

If the power or my computers go out, does my Security System still work?

Your security system can go down or not relaunch correctly after a computer, power failure or other system failure. However with Bravis your system can be remotely monitored as regularly as every 5 minutes to ensure all systems are working. Bravis has installed security systems around Brisbane using remote monitoring systems and found it to reduce man hours and overall cost of maintaining their security system. To learn more visit the Bravis Resource Centre

Solve Your Security Needs Today

Contact our security experts today for more information or to discuss your needs and requirements

Bravis recently installed an alarm system at our family home. We had received a number of quotes, but Bravis really stood out in terms of professionalism and speed of service. On that basis, we elected to go with Bravis for our security needs.

Stuart Prichard

If you are looking for a High End Security Solution for Industrial, Commercial, or Financial Institutions then Bravis Security is the firm for you. The attention to detail from the initial brief and of course ever necessary variations were handled professionally by all levels of staff within the company.

Peter Hobson

After speaking to a few different companies about home security alarm systems, I chose Bravis Security to install my alarm and I can't rate them highly enough. The information they provided was clear and made it an easy choice for me.

Judie Traecey

We have 21 CCTV security set up with Bravis. They are a professional team that do a quality fit out. Very impressed from the start to the finish.

James Griffith

Bravis Security have done a wonderful job installing CCTV at my business premises, I highly recommend them.

Snap Air Conditioning

Got CCTV Installed, very happy with the works, good quality product, well priced and great communication with supplier and install team. Would use this company again for any CCTV business or personal needs.

Megan Bittner

Great company to deal with,prompt service ,competitive prices, Installers friendly and helpful,no mess to clean up,very happy indeed,would definitely recommend this company, Col M

Colin Moss

Excellent Team and professional

Grant Richards

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